Our Approach
Similar to many of our assignments, we used stakeholder qualitative feedback to pinpoint the areas for development for John. These areas concerned behavioural change therefore we created a programme with John to embed the new practices. This included:
- Shadowing John as he presented to large audiences and in team meetings
- Simulating scenarios, practicing and recording for reinforcement of new habits
- Changing habits is often challenging, but John’s disciplined approach and commitment enabled him to make great progress
- Using our Stakeholder mapping tool, John was able to identify and develop improved relationships with his peers in a way that was mutually beneficial.
Outcomes
He became a highly respected, inspiring leader and improved the relationships among the executive team.
- After 18 months John was appointed general manager, and led a significant turnaround for the business.
- He became a very polished presenter
- He was able to attract and retain top talent to his organisation
- Morale improved partly due to his ability to give quality feedback, which was a new skill to him
- Rather than regarding his peers as competitors, he developed a much greater interpersonal ease with them which resulted in that executive team working well together